At Botherless Limited, your satisfaction is our priority. We understand that sometimes a product may not meet your expectations, and we are here to make the return process simple and stress-free.
Return Window
We offer a 7-day return policy, which means you have seven (7) days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return:
- The item must be unused, unworn, and in its original condition
- The item must be in its original packaging with tags intact
- Proof of purchase (receipt or order confirmation) is required
Items that do not meet these conditions may not be accepted for return.
Non-Returnable Items
For hygiene and quality reasons, certain items may not be eligible for return, including:
- Underwear and innerwear
- Worn, washed, or damaged items
- Items marked as “Final Sale”
How to Request a Return
To initiate a return, please contact us within 7 days of delivery:
Email: contact@botherless.co
Include the following details:
- Your full name
- Order number
- Reason for return
- Clear photos of the item (if applicable)
Our team will review your request and guide you through the next steps.
Refunds
Once your return is received and inspected:
- Approved refunds will be processed within a few business days
- Refunds will be made to your original method of payment or via agreed alternative
- Shipping fees are non-refundable unless the return is due to our error
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us promptly.
Important Notes
- Customers may be responsible for return shipping costs unless the item is faulty or incorrect
- We recommend using a trackable shipping method when returning items
At Botherless Limited, we are committed to providing you with a smooth and reliable shopping experience. If you have any questions, feel free to reach out – we’re always happy to help.
Shop with confidence. Shop botherless.