No products in the cart.
TERMS AND CONDITIONS
Effective Date: 26 October 2026
Last Updated: 26 October 2026
1. Introduction
Welcome to Botherless.
These Terms and Conditions govern your access to and use of the Botherless website, botherless.co, and any purchases made through our online store.
Botherless is an e-commerce fashion and lifestyle retailer offering men’s footwear, clothing, accessories, and selected lifestyle products to customers in Nigeria and other eligible international locations.
In these Terms and Conditions, the words “Botherless”, “we”, “our”, and “us” refer to Botherless Limited. The words “you”, “your”, and “customer” refer to anyone accessing our website or purchasing products from us.
By accessing our website, placing an order, or using our services, you agree to these Terms and Conditions. If you do not agree, please discontinue using our website.
Please also read our Privacy Policy, Refund and Returns Policy, Payment Terms and Conditions, and Shipping or Delivery Policy, which apply alongside these Terms where relevant.
2. Eligibility and Use of Our Website
By using this website, you confirm that:
* You are legally capable of entering into a binding agreement.
* The information you provide when placing an order is accurate, complete, and current.
* You will use our website for lawful purposes.
* You will not attempt to interfere with the security, functionality, or proper operation of our website.
* You will not use our website to commit fraud, misrepresent your identity, or engage in any unlawful activity.
We reserve the right to restrict or suspend access to our website where reasonably necessary to protect our customers, business, website, or legal interests, subject to applicable law.
3. Products and Product Information
We aim to ensure that all product descriptions, images, prices, sizes, colours, and other product information displayed on our website are accurate and up to date.
However, minor differences may occur between product photographs and the actual products because of lighting, photography, screen settings, or manufacturer variations.
Product images are provided to help customers understand the appearance and features of the items offered.
Customers should review the product description, available sizes, specifications, and other relevant information before placing an order.
We do not guarantee that every product will remain available at all times.
Nothing in this section limits your statutory rights where a product is defective, misrepresented, unsafe, or otherwise fails to meet applicable legal requirements.
4. Product Availability
All products are subject to availability.
We reserve the right to:
* Limit the quantity of products available for purchase.
* Discontinue a product or variation.
* Update product descriptions and specifications.
* Correct inaccurate product listings.
* Decline or cancel an order where a product is unavailable or an error has occurred, subject to applicable law.
If we cancel an order after payment has been received, we will notify you and arrange any refund due in accordance with our Refund and Returns Policy and applicable law.
5. Prices and Currency
Product prices are displayed on our website in the currency indicated at checkout.
Prices may change from time to time. The price applicable to an order will ordinarily be the price displayed when the order is submitted, subject to correction of genuine pricing errors and applicable consumer protection laws.
Delivery charges and any other applicable fees will be displayed or communicated before you complete your order.
Where an obvious pricing error occurs, we will take reasonable steps to inform affected customers and resolve the issue fairly and lawfully.
We will not use this provision to avoid legitimate orders simply because a product price has subsequently increased.
6. Orders and Order Acceptance
Placing an order through our website constitutes an offer to purchase the selected products under these Terms and Conditions.
After you submit an order, you may receive an order confirmation by email, SMS, or another communication channel.
An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted or dispatched.
We reserve the right to reject or cancel an order where reasonably justified, including in cases involving suspected fraud, duplicate orders, stock shortages, delivery restrictions, or material pricing errors.
Where an order is cancelled after payment, any refund due will be processed in accordance with our Refund and Returns Policy and applicable law.
Customers should ensure that their contact details, delivery address, telephone number, and order information are correct before submitting an order.
7. Payment Terms
Botherless may offer payment methods displayed at checkout, subject to availability and eligibility.
Customers must follow the payment instructions provided during checkout.
Where an order requires advance payment, processing may begin after the payment has been successfully verified.
Where payment on delivery is offered, customers must comply with the payment and delivery arrangements communicated for that order.
Customers must not submit fraudulent payment confirmations, reverse legitimate payments unlawfully, or otherwise misuse our payment facilities.
We do not request that customers disclose their payment card PINs, banking passwords, or other confidential authentication credentials to our staff.
Payment processing may be handled by third-party payment providers under their applicable terms and security procedures.
For further information, please consult our Payment Terms and Conditions.
8. Pay Before Delivery Discount
Botherless may offer a discount to customers who pay before delivery on eligible orders.
Where the promotion is available, the applicable discount rate, eligibility requirements, and terms will be displayed on our website or communicated through the relevant promotional channel.
For example, Botherless may offer a 3% discount on eligible orders paid before delivery.
Unless otherwise stated in a specific promotion:
* The discount applies only to qualifying products or orders.
* Customers must complete the required payment within the stated period.
* The discount may not be combined with other promotions unless expressly permitted.
* The discount is not redeemable for cash.
* Orders that do not meet the promotion’s requirements will not qualify.
Promotional terms will be communicated before the customer completes the purchase.
Botherless reserves the right to amend or discontinue a promotion prospectively, subject to applicable law and any commitments already made to customers.
9. Shipping and Delivery
Botherless offers delivery to eligible locations in Nigeria and may offer international delivery to selected destinations.
Delivery availability, charges, estimated delivery times, and service conditions depend on the destination, product availability, logistics provider, and other relevant circumstances.
Estimated delivery times are provided as a guide and are not guaranteed unless expressly stated otherwise.
We will make reasonable efforts to fulfil orders within the communicated delivery period and inform customers of material delays where appropriate.
Customers are responsible for providing accurate delivery information and ensuring that someone is available to receive the order where required.
Additional delivery charges may apply if an incorrect address, failed delivery attempt, or customer-requested delivery change requires additional logistics services. Any such charges will be communicated where applicable and permitted by law.
For international orders, customs duties, import taxes, and other destination-specific charges may apply. Responsibility for these charges will be communicated before purchase where reasonably possible.
Botherless is not responsible for delays caused by circumstances beyond our reasonable control, but this does not remove any legal obligations we may have to customers.
Please refer to our Shipping or Delivery Policy for additional information.
10. Delivery Inspection
Customers are encouraged to inspect delivered products promptly and contact our customer support team if they discover an incorrect item, visible damage, missing products, or another order-related issue.
Where possible, customers should retain the packaging, order confirmation, and other evidence that may help us investigate the issue.
Failure to report an issue immediately will not automatically remove any rights available to the customer under applicable law.
11. Refunds, Returns, and Exchanges
Botherless aims to ensure that customers receive products that correspond to their orders and applicable product descriptions.
Requests for returns, exchanges, or refunds will be handled in accordance with our Refund and Returns Policy and applicable law.
Customers should review that policy before placing an order, particularly where they are purchasing footwear, clothing, or accessories for which size, fit, colour, or personal preference may be relevant.
Where a product is defective, incorrect, misrepresented, or otherwise qualifies for a remedy under applicable law, the customer’s legal rights will apply.
Any return conditions, time limits, product inspection requirements, or return delivery arrangements will be governed by the applicable Refund and Returns Policy, subject to statutory rights.
Nothing in these Terms is intended to exclude or restrict a consumer right that cannot lawfully be excluded or restricted.
12. Customer Responsibilities
Customers agree to:
* Provide accurate contact, payment, and delivery information.
* Review their orders before submitting them.
* Use our products for their intended purposes.
* Communicate respectfully with our customer support team.
* Avoid fraudulent transactions, false claims, and deliberate misuse of our services.
* Comply with applicable laws when using our website.
We reserve the right to investigate suspected misuse of our services and take reasonable action where appropriate and lawful.
13. Promotions, Discounts, and Special Offers
Botherless may offer promotional campaigns, discount codes, special prices, limited-time offers, or other incentives.
Each promotion may have its own eligibility requirements, validity period, and conditions.
Unless the specific promotion states otherwise:
* Promotional offers are subject to availability.
* Discount codes must be entered or applied as instructed.
* Expired or invalid codes will not be honoured.
* Promotions cannot be exchanged for cash.
* Offers cannot be combined unless expressly permitted.
Where a promotion is withdrawn or amended, we will respect any rights arising from orders already accepted and other obligations under applicable law.
14. Intellectual Property
All intellectual property associated with the Botherless website, including its branding, logos, original text, graphics, product presentation, website design, and other original content, is owned by or licensed to Botherless Limited, unless otherwise stated.
You may browse the website and use its content for personal, non-commercial shopping purposes.
You must not reproduce, distribute, modify, publish, commercially exploit, or otherwise use our protected content without prior written permission, except where permitted by law.
Product names, trademarks, logos, and images belonging to third parties remain the property of their respective owners.
15. Website Availability and Security
We aim to keep our website accessible, secure, and functional.
However, we cannot guarantee uninterrupted access at all times. Maintenance, technical faults, hosting problems, internet connectivity issues, cybersecurity incidents, and other circumstances may temporarily affect website availability.
We may update, modify, suspend, or discontinue parts of the website where reasonably necessary for maintenance, security, operational improvements, or business purposes.
We will take reasonable steps to protect our website and customer information, in accordance with applicable legal requirements.
Nothing in this section excludes liability that cannot lawfully be excluded.
16. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, delivery providers, analytics services, social media platforms, and other external websites.
These services may operate under their own terms, privacy policies, and service conditions.
Botherless does not control every aspect of third-party websites or services. Customers should review the applicable terms and privacy notices before using them.
This provision does not exclude any responsibility Botherless may have under applicable law for services it provides or for third-party arrangements for which it is legally responsible.
17. Privacy and Personal Information
Botherless may collect and process personal information necessary to operate our website, process orders, arrange deliveries, provide customer support, manage payments, prevent fraud, and fulfil our legal obligations.
Personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.
Customers should review our Privacy Policy to understand what information we collect, how we use it, when it may be shared, and what rights may be available to them.
18. Limitation of Liability
To the extent permitted by applicable law, Botherless will not be responsible for indirect or consequential losses arising from the use of our website or a delay in service where such losses are not reasonably foreseeable and the law permits their exclusion.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where applicable law prohibits such exclusion, or any other liability that cannot lawfully be excluded or limited.
Nothing in this section removes a customer’s statutory rights relating to defective goods, inaccurate product descriptions, refunds, or other remedies available under applicable law.
19. Events Beyond Our Control
Botherless will not be considered in breach of these Terms solely because an obligation is delayed or prevented by an event beyond our reasonable control.
Such events may include natural disasters, flooding, fire, civil unrest, government restrictions, strikes, major transportation disruptions, widespread internet failures, or significant disruptions affecting logistics providers.
We will take reasonable steps to minimise the impact of such events and communicate material delays where appropriate.
This section does not remove any refund or other obligation that may arise under applicable law.
20. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our business operations, products, services, website features, or legal obligations.
The latest version will be published on our website with its updated date.
Changes will generally apply from the date they are published unless a different effective date is stated.
Changes will not retrospectively remove rights already acquired by customers or override legal obligations relating to existing orders.
We encourage customers to review this page periodically.
21. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria, subject to any mandatory legal protections applicable to the customer.
If a dispute arises, we encourage the customer to contact Botherless first so that we can attempt to resolve the matter fairly and promptly.
Where a dispute cannot be resolved directly, either party may pursue any remedies available through the appropriate regulatory or judicial process.
Nothing in this section prevents a customer from exercising statutory rights or approaching a competent consumer protection authority.
22. Severability
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Any invalid provision will be interpreted or adjusted only to the minimum extent necessary to make it enforceable, where legally possible.
23. No Waiver
If Botherless does not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce that provision later.
Any waiver must be consistent with applicable law.
24. Contact Information
If you have questions about these Terms and Conditions, your order, or our services, please contact us through the official contact channels provided on our website.
Business Name: Botherless Limited
Website: botherless.co
Country of Operation: Nigeria
Please include your order number, where applicable, so that we can assist you more efficiently.
25. Acceptance of Terms
By using the Botherless website or placing an order, you acknowledge that you have had the opportunity to read these Terms and Conditions.
Your use of our website and purchases made through it are subject to these Terms, together with the other applicable policies published on our website and any mandatory rights provided by law.
Thank you for shopping with Botherless.